Privacy Policy
Last Updated: June 18, 2026
PickleSpotPH ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
1.1 Personal Information
We collect information you voluntarily provide when you:
- Register an account: name, email address, and profile photo
- Submit a court listing: court name, location, photos, contact details, and amenities
- Make a booking inquiry: your name, email, phone number, desired date and time
- Upgrade to Pro: GCash reference number (we do not store full payment details)
- Contact us: your name, email, and message
1.2 Automatically Collected Information
We automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use this data for analytics and to improve our service.
2. How We Use Your Information
We use your information to:
- Operate and maintain the platform
- Facilitate booking inquiries and chat between players and court owners
- Send email notifications (new inquiries, booking status updates, chat messages)
- Process Pro plan upgrades
- Improve our services through analytics
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your data with:
- Court Owners: When you submit a booking inquiry, your name, email, and phone number are shared with the court owner to facilitate the booking.
- Service Providers: Third-party services that help us operate (Firebase for hosting & database, Cloudinary for image storage, EmailJS for email delivery). These providers are contractually bound to protect your data.
- Legal Requirements: When required by law or to protect our rights.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit (HTTPS) and at rest (Firebase security). However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the right to:
- Access your personal data held by us
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to the processing of your data
- Withdraw consent at any time
To exercise these rights, contact us at apexmindagency@gmail.com.
7. Cookies
We use essential cookies for authentication and platform functionality. We do not use tracking cookies for advertising. You can control cookie settings through your browser.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
9. Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the platform.
11. Contact
For questions or concerns about this Privacy Policy or your data, contact our Data Privacy Officer at apexmindagency@gmail.com.